Meesho: Online Shopping

Great shopping experience overall, but I would love to see a "Pre-Pack Product Verification" feature. Many times the product received looks different from the images shown online. It would be very helpful if sellers could upload a few real photos of the actual item before packing and shipping. Buyers could verify the product beforehand, which would reduce unnecessary returns, save time and money for both buyers and sellers, and increase trust in the platform. This would be especially useful for

Very disappointing experience. If an item is not available, you should inform customers before allowing them to place an order and make payment. I have placed and paid for orders twice, and both times the orders were cancelled later with a refund. Taking payment first and then cancelling the order is not acceptable. Please improve your inventory management and customer communication to avoid wasting customers' time and effort. ⭐☆☆☆☆

🚫Don't shop in meesho. it's a cheating app. Very very worst app. sending orders in bulk at a time in parcel cover and giving only 1 OTP. we are sharing that OTP and receiving the parcel after opening that parcel, we have only some orders. if we raise the complaint also they are not solving the issue and saying that "you have shared OTP for the product, so it is delivered. we can't do anything" is this the way to reply? I lost my money and the product was not delivered.

I have used the Refer and Earn feature, but I didn't receive any reward even though I completed all the required conditions. The main reason for giving a 1-star rating is the poor customer support. I contacted customer care 4–5 times, and each time they assured me that my issue would be resolved within 24–48 hours. However, nothing has been done, and my problem remains unresolved.

Worst experience with Meesho. I ordered a top and applied for an exchange because of the size issue, but they kept delaying it for 4–5 days. I finally had to return it. Then I placed another order with online payment, and even after the delivery date passed, the product wasn't delivered. I've noticed that COD orders get delivered faster, but whenever I pay online, the orders get delayed. Very disappointing and unprofessional service.

Meesho is a very good app. Your delivery and refund policies are excellent, and the delivery executives are also very polite and professional. What I like most is that everything happens quickly on the platform. Whether it's a refund, parcel delivery, or return pickup, there are no unnecessary delays. Customers receive their money back on time, which is greatly appreciated. Thank you so much, Meesho, for providing such a smooth and reliable service. 😊

Very disappointing experience with Meesho. I have placed around 19 orders, and almost every order was automatically cancelled with the reason "delivery partner inability." This has happened repeatedly, causing a lot of inconvenience and wasting my time. If delivery is not possible to my location, it should be informed before accepting the order. Accepting orders and then cancelling them again and again is frustrating. I expected better service and reliability from Meesho. wrost service

I have been using Meesho for 4–5 years, but my recent experience was very disappointing. I paid the full amount for a product and returned it because I was not satisfied with the quality. However, I received only a partial refund and was told that the order contained two units, even though I had received only one. Despite contacting customer support multiple times, my issue was not resolved. I ended up losing my money and my trust in the platform. Very poor customer service and a bad experience.

Verification Issue – Unable to Access App I am facing a serious issue while trying to use the Meesho app. It keeps showing “User Verification Failed” and I am unable to access my account at all. This is very frustrating as I have not done anything wrong from my side. I have tried multiple times, but the problem still continues. There is no clear guidance on how to fix this issue, and it completely blocks me from using the app.

Very disappointing experience with Meesho. My account was blocked without any clear reason, even after being a genuine user. Customer support is unhelpful and gives generic replies without proper explanation. I request immediate review and restoration of my account. This is completely unfair.

Very disappointed with Meesho's delivery service. This has happened multiple times—my orders get accepted, shipped, and then on the expected delivery date they are suddenly cancelled and refunded. If delivery is not possible in my area, the order should not be accepted in the first place. Other platforms deliver to my address without any issues, so this seems to be a logistics problem on Meesho's end. Wasting customers' time and creating false expectations is extremely frustrating. P

Meesho is a user-friendly shopping app with a wide range of products at affordable prices. The app offers good discounts, easy ordering, and multiple payment options. Delivery is usually smooth, and the return process is simple. It is especially useful for online shopping and resell businesses. However, product quality can vary sometimes. Overall, Meesho is a convenient and budget-friendly shopping platform."

Very disappointed with meesho. I ordered 2-3 different products, but all of them stayed in "Order Placed" status for 10-15 days and were never dispatched. After waiting for so long, the orders got auto-cancelled automatically. This happened multiple times, which is really frustrating and disappointing. Please improve your delivery and order management service. i never buy any product from meesho

Very disappointed with meesho. I ordered 2-3 different products, but all of them stayed in "Order Placed" status for 10-15 days and were never dispatched. After waiting for so long, the orders got auto-cancelled automatically. This happened multiple times, which is really frustrating and disappointing. Please improve your delivery and order management service.

Very poor shopping app. Whenever I place an order, the delivery is always delayed. I have to wait 15–20 days and still there is no proper update about the package. Customer support is also useless — no proper response, no quick solution, and it’s very hard to contact them. The app shows attractive products and fast delivery promises, but the actual service is disappointing. Many times orders get stuck, delayed, or cancelled without clear information. Tracking updates.

Meesho is the most useless app I’ve seen. I order so many things and make advance payments. Now Meesho has started cheating — I had already paid for two products, but without delivering them, the app is showing that they were delivered. When I called customer care, they asked me to wait for 2 hours, and then they deleted my account. How long will this kind of fraud continue? Everyone, please be careful while ordering, otherwise Meesho might steal your money too.

Extremely disappointed with my experience. I placed an order and paid in advance, but the delivery date has been pushed back three times—from May 22nd, to the 25th, and now to the 28th. Every time I raise a complaint, they mark it as 'resolved' without actually fixing the issue or providing a real update. They are also refusing to cancel the order despite the constant delays. Proceed with extreme caution before making an advance payment here

Although I didn't want to rate even 1 star to the Meesho app but I was left with no other option.. This app has been wanting for user verification since last 8 months and whenever I'd placed call on the given no, each and everytime "all the lines are busy". I could have uninstalled n reinstalled but what about my 800 + wishlist items..? I mean it's ok if there's any technical issue with the app but there should also be a solution for it.

I have been using meesho for more than 5 years. It gives better offers than Amazon, flipkart and myntra. but recently I am not able to use the app as I'm getting a pop up window when I'm opening the app "Clear your Meesho pay later bill". I have already cleared the bill and it is not giving me the option to close this window or skip the pop up.

Worst shopping and delivery experience ever. My order went Out for Delivery, but the delivery boy refused to deliver it to my actual address and instead told me to come and collect the parcel myself from a nearby location. Even after several days, the issue was not properly resolved. Customer support is almost useless. Helpline numbers often do not work, email support does not respond, and chat support mostly sends automated replies without solving the real problem. Customers pay for doorstep